Contact information

At Seafood Mood, your satisfaction is our top priority.

Due to the nature of our fresh and frozen seafood products, we do not accept returns or exchanges once the order has been delivered, unless there is a clear issue with product quality or damage during delivery.

If you experience any problem with your order, please contact us within 24 hours of receiving it through our official pages:
- Facebook: facebook.com/seafoodmood  
- Instagram: instagram.com/seafoodmood

We will review your case within 24 hours.
If the issue is confirmed, we will either replace the product or issue a refund through the same payment method used.